Leverage Your IT Investment
illuminIT extends the capabilities of your existing IT management and operations systems to provide the missing business context and priority in real-time. This information is essential to IT management and monitoring tools to ensure they incorporate the business impact into the process and provide accurate results.
illuminIT two-way integration with IT Management tools is designed to give a complete solution, from IT Service Management to IT Operations. Once implemented, it will:
- Provide the most current IT and business topology and an invaluable business context to your IT systems, to help understand the business priority of every problem and the potential impact of every change
- Receive alerts and incorporate these alerts in its business maps to indicate current issues and their business impact
- Automate population of business information into Configuration Management Database (CMDB)
- Integrate with automation tools, allowing for automatic incident resolution following ITIL defined processes decreasing MTTR
IlluminIT integration options
illuminIT provides integration with major IT management and monitoring systems such as:
- BMC Atrium CMDB
- CA UIM (Nimsoft)
- HP uCMDB
- IBM Tivoli TADDM and CCMDB
- Microsoft SCOM
- Nagios XI
illuminIT integration with BMC Service Management tools like BMC Remedy is designed to give a complete solution, from IT Service Management to IT Operations.