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Determining the most effective way to identify, locate and resolve problems affecting critical business applications is a common objective of IT departments.
The integration of IlluminIT with the Microsoft System Manager tools, specifically SCOM, provides automation and ‘click of a button’ mapping of business applications to the IT infrastructure.
The SCOM-IlluminIT integration makes tasks such as impact analysis of events possible. This integration also significantly increases an organisation’s ability to deal with problems as they develop.
Enterprises where the integration of SCOM and IlluminIT is in place testify to better service to business, fast root cause analysis, clear visibility of the dependencies of business services on IT infrastructure, and reduced faults resolution and helpdesk calls.
By capturing events and their severity into IlluminIT in real time, an organisation can instantly observe the effect on their business. The level of control and accuracy this provides is invaluable.